Userpilot is a comprehensive product growth platform designed to empower product teams to drive adoption, retention, and revenue through personalized in-app experiences. It offers a suite of tools to understand user behavior, engage users effectively, and gather actionable feedback.
Key features include:
- User Onboarding: Guides new users through the product, reducing time-to-value and helping existing users discover new features contextually. This is crucial for improving activation rates and feature adoption.
- Product Analytics: Provides deep insights into user behavior across the entire product journey. Teams can generate custom reports to answer specific product questions, identify trends, and understand user flows.
- User Feedback: Enables the capture and analysis of user sentiment at scale. With contextual Microsurveys, product teams can understand how users truly feel about features, gather NPS scores, and collect qualitative data directly within the app.
- Session Replay: Visualizes user interactions within the product, allowing teams to learn exactly how users navigate and engage. This tool helps identify bugs, pinpoint confusing UI elements, and optimize user flows with a privacy-first approach.
- Userpilot for Mobile: Extends the platform's capabilities to native mobile devices, offering mobile-first UI patterns for onboarding, running surveys, and tracking product metrics on iOS and Android.
- Userpilot AI (Lia): An AI agent for product growth that acts as an always-on teammate. Lia helps understand users, unlock growth opportunities, and launch personalized campaigns at optimal moments, streamlining product growth efforts.
- Integrations: Seamlessly connects with existing tech stacks, allowing data to be pushed from Userpilot into other tools and pulled from CRMs or analytics platforms to create more powerful user segments and workflows.
Userpilot is built to help companies accelerate product growth by providing the tools necessary to activate more users, increase user engagement, and ultimately drive more revenue. It caters to various roles within an organization, including product management, product marketing, customer success, growth, UX & design, and engineering, by offering tailored solutions for user onboarding, in-app support, expansion revenue, churn prevention, product launches, and product adoption. The platform emphasizes best practices for product-led growth, offering resources like a blog, product adoption school, and webinars to support continuous learning and improvement.
