Docusign is the global leader in electronic signature and Intelligent Agreement Management (IAM), providing a comprehensive platform to create, commit to, and manage agreements efficiently and securely. The platform is trusted by 1.7 million customers, including 95% of Fortune 500 companies, and adheres to stringent global security standards like ISO 27001, FedRAMP, and PCI DSS.
Key Features:
- eSignature: The flagship product enables users to send, sign, and track documents electronically from virtually any device, accelerating agreement finalization. It supports collaborative commenting, shared templates, and multi-channel delivery via SMS and WhatsApp, enhancing signer convenience.
- Intelligent Agreement Management (IAM): This AI-powered platform streamlines the entire agreement lifecycle. It integrates various Docusign products to automate workflows, manage documents, and extract valuable insights.
- Contract Lifecycle Management (CLM): Automates and optimizes contract processes, leading to faster cycle times, maximized agreement value, and reduced contractual risks.
- Navigator: An AI-driven solution for agreement management, allowing users to quickly search for agreements and terms, receive timely reminders, and gain powerful insights from a centralized repository.
- Maestro: A no-code workflow automation tool that enables businesses to build customized agreement workflows, accelerating creation, approvals, and finalization processes.
- Agreement Preparation: Tools designed for intuitively preparing new agreements, ensuring accuracy and efficiency.
- Electronic Notarization: Facilitates remote notarization of documents, adding another layer of convenience and legality.
- Web Forms: Simplifies data collection and speeds up the signing process by converting traditional forms into dynamic web-based experiences.
- Integrations & APIs: Offers over 1,000 pre-built integrations with popular business applications and a robust API for custom solutions, allowing businesses to extend and scale their agreement processes.
- Mobile App: Provides the flexibility to manage agreements on the go, ensuring productivity from any location.
Use Cases:
Docusign IAM caters to various departments and industries, transforming how agreements are handled:
- Sales: Automates sales agreements, streamlines approval routing, and integrates with CRM systems like Salesforce for document generation, helping close deals faster.
- Customer Experience: Simplifies customer onboarding, automates agreement processes to enhance customer delight, and verifies signer information instantly to reduce delays and ensure compliance.
- Procurement: Accelerates supplier agreement cycles, ensures timely renewals through AI-powered tracking and reminders, and streamlines source-to-pay processes.
- Human Resources: Invests in people by simplifying hiring and onboarding, driving smarter HR strategies with AI-driven insights, speeding up hiring with web forms, and verifying signer identity for tax forms and sensitive documents.
- Legal: Secures agreements with best-in-class compliance tools, proactively manages renewals, uses AI to identify high-risk agreements, and accelerates legal reviews to enhance productivity.
Docusign empowers organizations to boost productivity by 75%, improve document turnaround time by 81%, and enhance risk mitigation by 80% in agreement management processes, allowing employees to focus on higher-value work.




