athenahealth offers AI-native healthcare solutions designed to simplify the complexities of ambulatory care. Their flagship product, athenaOne, is a comprehensive platform integrating Electronic Health Records (EHR), Practice Management, and Patient Engagement capabilities, all powered by artificial intelligence. The core mission is to alleviate administrative burdens, help healthcare organizations achieve their operational and financial goals, and empower clinicians to dedicate more time to patient care, embodying the philosophy "Simpler is Healthier."
Key Features of athenaOne include:
- Electronic Health Records (EHR): Provides highly customizable documentation tools and facilitates the creation of more complete patient records. The AI-native EHR streamlines clinical workflows, making patient data management efficient and accurate.
- Medical Billing & Practice Management Software: This AI-native Revenue Cycle Management (RCM) solution and accompanying services are engineered to accelerate claims submission, reduce rejections, and optimize collections. Practices utilizing athenaOne frequently report a significant increase in collections, often between 2% and 6%, alongside a reduction in overhead costs.
- Patient Engagement: Offers AI-native and self-service tools that enhance the patient experience. These features enable seamless communication and interaction, extending patient connection beyond the traditional clinical encounter.
- athenaAmbient™ Digital Scribe: An innovative, AI-powered ambient solution that dramatically reduces the time physicians spend on documentation. This award-winning technology (recognized by Frost & Sullivan) allows clinicians to focus on patient interaction while the system intelligently captures and processes clinical notes.
- Value-Based Care Support: The platform assists practices in improving patient outcomes and ensures proper tracking and reimbursement for value-based care initiatives.
- Interoperability: athenaOne is built on a vast connected network, providing seamless access to critical patient data from various sources when and where it's needed most.
- Customer Support: Comprehensive support includes in-person training, extensive resources, and live assistance to ensure client success from implementation onwards.
Additional Offerings:
- Payer Solutions: Technology tailored to help healthcare payers improve patient outcomes and reduce overall costs.
- Advisory Services: Expert consulting and support to help organizations optimize performance and maximize their return on investment (ROI).
- Platform Services: Enables easy integration and extension of athenaOne's capabilities through robust APIs and developer tools.
- Marketplace Program: Allows practices to customize their athenahealth experience by integrating with a curated selection of industry-leading partners.
- athenaIDX: An enterprise-level RCM software designed to maximize collections with reduced manual effort for larger organizations.
athenahealth is consistently recognized as a top-tier solution, having been rated the best overall solution for independent physician practices for two consecutive years by KLAS. The platform is specifically designed to cater to the unique needs of various medical specialties, offering tailored workflows and comprehensive patient charting capabilities. By streamlining operations and leveraging advanced AI, athenahealth aims to combat staff burnout and allow healthcare professionals to dedicate their energy to what matters most: patient care.
